It’s finally here! The big day fans have been waiting for since Trap Jaw and Battle Cat were first announced. Remember, there’s still just an hour and fifty-nine minutes to participate in my Get the Sell Out contest.
Will today be another clusterflock, or run as smooth as silk? Your guess is as good as mine.
I pray for smooth as silk, which has been somewhat the case lately, however, today just feels like it's going to be a F!#$%*G mess.
It had BETTER be a happy Battle-Cat day too…..the local Don has a Horses Head with Matty's name on it ready to go in case…….
At least my Trappy renewal went ok so it'll only be one head…….
I hope everyone gets the figures that they want! And the dreaded RSOD will be defeated by the Grayskull-sized server!
I hope this all goes smoothly. I needs me a BC and a second Trappy.
May the blessing of the Space Pope be with us all.
Good luck everyone!
Last night I received a rather unfortunate e-mail stating my subscription renewal failed… so after a 25 minute phone call to DR, I recieved a ticket number and the cust service rep told me I'd be getting an e-mail in 24/48 hours. Fun! Fun! Fun! Adora went off without a hitch last month, so I was a little surprised by it. If I don't get anything tonight I'm going to call again.
@ PrfktTear
I got the same email too, I just disregarded it. I also got Adora without a hitch. What did they tell you on the phone? I better order Trapjaw manually
Oooh…looks like today we get a WHITE screen of death!
…and on a sneaky test run the WHITE screen of Death is already in place….maybe Matty got a style guru to advise that White is less likely to send frustrated Toy-buyer into murderous rages than blood-red….
4 minutes and I still can't make up my mind whether or not to order a second Trap-Jaw to display Kronus…
Quick, someone tell me what to do! :-p
I got the white screen of patience and after a few minutes actually got to the store main page. I was going to put some DCUC stands in my cart and sign in so I'd be ready for Battle Cat but when I clicked on the "go to store" button I got the white screen of patience yet again.
aaand the site is completely broke
white screened…boo
ugh, why do i have a bad feeling? *sends positive vibes to everyone ordering*
still white screened – at least I got my promo code in – now all I have to do is actually get the payment screen….so close…..
I completed my order without too much trouble. White screened for a few minutes but not bad.
Done! That was probably the longest I've had to wait on an order yet. The final payment screen had me sweating it for a bit, it just wouldn't wrap it up.
Praise Jebus.
Got the white screen to 10 minutes, but only took 5 minutes to process the order. Yes!!!
16 mins of watching that screen twitch and still not there – I'm getting a BC (yay) BUT can i get back in for another trappy?
Trap-Jaw sold out in ten minutes…
Seroiusly Mattell, go f**k yourselves.
well this is bs
I hate you Mattel, you rug pulling s.o.b.s
It's broken for me. I got the the submit order page. It attempted to submit my order for a bunch of minutes, but never got a new screen. Site seems to be working now, and instead of running to buy Battle Cat again I looked at my order history and it showed two orders submitted for Battle Cat.
I'm not sure what I should do at this point.
Holy Moley! New record am I right?
I've never ordered anything from mattycollector before, but I wanted to get Trap Jaw. So after 15+ minutes, including lots of quality time with the new improved WHITE screen of death, I was able to order him. Apparently, I got really lucky; I can't believe he's sold out already.
That was a torturous experience in e-commerce, though. Mattel's done some good work to discourage me from buying from them again.
Also, what the heck is up with that tax? $2.22 on a $20 action figure? Is my math wrong or is that more than 11%? What state charges 11% sales tax?
Hurm. No Trappy for D.A. Spent the better part of the last 23 minutes just trying to get on the site, didn't realize I never really had a shot after the first ten. Go figure.
That wasn't Fun.
I got him at the VERY last second, but I did get a confirmation, so yay for me! I hate it for everyone else that couldn't though… I mean, a 20 minute sellout is just ridiculous. Looks like Club Eternia is going to make it really tough for us that didn't have enough of a stable job to go for the full subscription.
Sweet jesus…my order for Battlecat has been trying to go through for about ten minutes now.
TAKE MY MONEY!
UPDATE: FINALLY!!!
Well at least I got BC for now.
This is seriously rediculously…if Moss-Man is the same way, I'm done.
Still, Battle Cat! And the minor course correction required when I passed on The Mighty Moustache on his first go-round. So it's good. Trappy will be re-released, I'm sure…
I got to the payment confirmation screen and it timed out on me. Had to start all over. Now I'm trying to get TO the payment confirmation screen.
Annnnndd battle cat is gone.
Well crap. Looks like my first attempt DID go through. Got a confirmation email so I'm hoping I'm good.
@Heli:
California sales tax is 9.75% BUT Digital River is incorrectly charging sales tax on the shipping cost. I'm going to send them an email about that because its wrong.
Looks like Battle Cat went out at the half hour mark.
Wow… I really thought Trap-Jaw would last longer. That subscription is paying off in spades.
That said I spent about 10 minutes on the site, but got my Kronus and Battle Cat.
I know I've beaten this to death… But Mattel just needs to make more of these things.
I was unable to get Battle Cat.
@Mysterious Stranger: That's what happened to me exactly. My order submit screen hung forever, but before I ordered another Battle Cat I looked at order history and saw two orders with the same number had gone through. While doing that I got an email confirmation so I figure I'm good to go.
Ok, that was super stressful. Made my attempt via my pc and my phone. Surprisingly, was more successful with my phone, spent many minutes with the WSOD on both, took forever to login and do the promo code addition. On the phone, made it to the check out screen, I then hit the enter key on phone instead of submit, got scared when I was sent to an error screen. I tried to go back in my browser, but it said cart was empty. I went back to PC and found that Trapjaw was sold out(and they want me to go back to my cart and remove him myself to finish my order WTF?). While trying to do that, thinking I will miss out and Battlecat, I got my confirmation from the order on my phone, whew…
I had all the merchandise in my cart, and Matty would not let me place the order; insisted they were already sold out when–according to the bundle page–they weren't. When I was finally able to, Trap Jaw was gone, but I got the other stuff.
Logged on at 11:45AM
unable to get either Trap Jaw or Battlecat
This is real bush-league bullsh!t.
@Poe: Ewwwww, sorry. Is that a first for you?
Oh, geez, Poe! I am really sorry! Hard to express online, but I know you are HUGE fan…that just sucks!
Assuming my order actually comes to me, and you don't find a reasonable way to get a Battle Cat…well, I think the bigger fan should have him. Just bear that in mind and we can discuss it later if need be.
40 minutes and nothing…
I got the jlu pack and trapjaw after 5 minutes of the white screen of death an got a confirmation a couple minutes later. @Poe: sorry!
Sorry bout that Poe – But we all knew this was likely to happen – and did anyone at Matty listen/give a flying Fig?
I'll let you answer that……
Buying a freaking toy should NOT be this stressful.
first time i missed out on getting the figures. I logged on at 11:50 and all I got was the WSOD
mattel, you whine about the new tooling costs, you whine about "we will have to wait to see how they perform" honest to god you HAVE A BONAFIDE HIT WITH MOTUC YOU STUPID CUNTS!
what the fuck is it going to take for you to realize this and up production.
anyways fuck you mattel and fuck you even more toyguru.
I had 3 Battlecats in my cart and a man-at-arms, hung forever and said they were sold out, go f yourself mattel! need more product and a better server,thanks for nothing.
I might be done with this line if amends aren't made, I missed both.
Hey MATTY…………….F YOU!!!!
40 friggin minutes and nothing!!!!
Multiple checkout attempts, had my Battle Cat coupon ready to go, Trap Jaw, Man at Arms, 2 sets of Stand and the JLU set.
After many, many attempts I get 1 item is out of stock , then I get Trap jaw is out of stock then I get Battel Cat is out of stock…Well F You then I will not buy the other crap
I bet you wish you could sell those JLU 4-packs…well you get to keep 1 more
Wow! TJ and BC GONE!
So glad I could score 'em before that happened.
So sorry for all those who missed out especially due to the very sticky site today. Yowzers.
F-ing Mattel. Couldn't get my Battle Cat order to go through.
@Dark Angel: That's a really nice offer, DA, but I was able to order one off eBay, and I already got a confirmation from the guy that he was able to get his Battle Cats. So it'll take a few days longer but I will get one.
I was unable to get one for any of my friends who asked me to, though.
I'm too in shock to be ripshit yet, but oh, it's coming. It's coming.
Really bad go of it today. I had multiple checkout attempts and eventually had a Battlecat go through…don't ask me how. This was as frustrated as I've been with the whole MattyCollector process.
I was going to get the stands and Justice Guild, but doesn't seem worth it by themselves…
@Dark Angel: Well if anyone has an extra BC, I'd love to talk to you.
Damn. It makes no sense, I looked at my order history and I saw that my Feb subscription figure was canceled as well. WTF?
Club Eternia™ 2010 – February Figure – Order Status: Order Canceled by System. Why? My January figure subscription worked just fine? So what's the deal with this. Jerks.
@Mysterious Stranger: WHAT? Digital River is screwing something up?
That's unpossible!
(Seriously, though, thanks for the clarification.)
I'm sorry for all the fans who couldn't get BC or TJ.
@Poe: Oh, good. 'Cause I didn't really want to give mine up, y'know…
As far as ripshit…he-man.org is apparently overloaded right now, I cannot even get it to load. I don't even want to know what is going on on facebook or the Matty forums.
I can be nice as I am not invested. I really like the line and was looking forward to Trappy, but it didn't happen. I am telling myself there will be a second chance at him, so it's all good. I can wait. Now, if I cannot get Evil-Lyn, She-Ra or Keldor, I will be "ripshit".
…and if I can't get Marzo, there is not a word in the English language to sufficiently describe what I will be…
Man I am SO glad I'm not into MOTUC.
My commiserations go out to all of you who had an unsuccessful day though. I seriously hope Mattel learns from this experience but they haven't yet have they?
@Dead Man Walking: No, I just got one. See my post above as far as I feel about that one…for Mr. Poe, I would sacrifice. For others…um…
Sorry, man!
I had trap jaw and bc in my cart at 12:11, then I made the horrible error of deciding that I should not spend the money on both and took BC out of the cart, it took 5 minutes to get back to the order page with just TJ, and then at 12:18 I got the "sorry Trap Jaw is out of stock" message.
On a side note I immediately went to ebay and ordered a trap jaw for $35. At the time I ordered him, two had been sold before me, five minutes later 24 had been sold. How do these sellers get all of these figure?
Just checked my card and the authorization charge is showing up so I think I'm safe with my order. Now I just need to find a He-Man for less than a kidney.
Got a BC and MAA fairly early on, but MAA was registering as sold out (when he wasn't). So I redid the whole thing with just BC, and by the time it finalized BC was sold out too. Did a new order with MAA, finalized it, and now it looks like I'm getting BC and MAA but shipped separately. I'm glad I got BC, but this made my $8 coupon practically worthless.
@Clark: Mattel is selling to people on the side. I have no proof of this, mind you, but how else do you explain BBTS and other online retailers having massive quantities of these figures? Either they signed up with like 50 accounts and got the 10 limit or Mattel is double dealing.
What a goddamn mess. What a goddamn mess. No Battle Cat for me.
I'm pretty sure this line is now a scalper line.. once people heard that there would be such a fervor for TJ and BC, they lined up and ordered 10..
I got processed and WSOD'd out of the toys I wanted. first time too
I think I am stepping away from it for awhile.. they just aren't worth the pain
There shouldn't be a limit of ten. There should be a limit of three TOPS.
Dear mattel.
Eat a big dick.
Sincerly. Me.
I have a similar crappy story. Got through to the sales page at 12:13 and added Trap Jaw and MAA to my cart. When I tried to check out, I was stuck on the WSOD for the next 7 minutes. When I finally got through at 12:20, TJ is sold out.
Happy Trap Jaw Day!
There is nothing happy about this day.
I guess I'll have to give eBay a shot when I get home from work tonight in about seven hours… I just hope they aren't going for over $100 by then…
Yeah, I just thought it was amusing; the title of the thread juxtaposed with the rants in the comments.
I know! I'm just razzin' ya!
Today, February 16, 2010; a date which will live in infamy. The facts of today speak for themselves. The people of the United States have already formed their opinions and well understand the implications to the very life and safety of our collections.
As Commander-in-Chief of the Army or Poesylvania, I have directed that all measures be taken for our defense.
Always will we remember the character of the onslaught against us. No matter how long it may take us to overcome this premeditated stupidity, the American people in their righteous might will win through to absolute victory.
Yup. I got stuck on the order submit 5 min after the sale started. It never went through but they were nice enough to charge me four times. Too bad I have nothing to show for it but overdraft charges.
anybody else going to stop collecting MOTUC because of this bullshit?
Glad I'm only in it for the Ghostbusters, and very rarely a DCUC. Sorry to all you MOTU fans.
If I hadn't been trying to put Trap Jaw in my cart at first, I probably would have made it through.
Lesson learned: next time, I'll do one order for the item I want the most (presumably Tytus), then go back and get a second order with any other stuff.
@ Poe – And they'll thank you for that, with all the shipping charges adding up. Sigh. Why can't they just have a system that actually works? Hoops like that shouldn't exist!
@Nik: I'm with you Nik. I'm in it mainly for the 'busters. I snagged Battle Cat cuz he's awesome but probably won't be getting any others. Maybe King Grayskull if I can get through but if not no loss.
DCUC fans get the Matty-shaft from all the Wal-mart exclusives and shite distribution though. The JLU fans have to deal with pegwarmers at Target. Really the main lines fans are the ones getting screwed in some way. Its the oddball, low interest stuff that's problem-free so far. Of course I probably just jinxed it right there so…
and the problem here is, matty (& toy guru) doesn't see a problem w/ a single one of your stories, justified though they may be, because they'll re-issue the figs next year… those of you who walk away from the line over this fiasco are unimportant, cuz positive word of mouth on the figures will mean a few new comers will come straggling in to replace you.
nice to know they care, isn't it?
I had never had any problems with matty until today and it was just a SNAFU of epic proportions.
First I'm stuck on the WSD for fifteen minutes, until I refresh (which it says not to) and get through immediately and get to buying.
Then, I get the figures in my cart, go to checkout,get stuck for about ten minutes and then get an error message. I go to pay again, and BC is gone. If you have a figure in your shopping cart, shouldn't that take it out of the available lot? Isn't that the point of a shopping cart?
I ended up going to ebay and getting one for $60, which was the cheapest I could find. How does DR keep getting worse over time? They've been doing this over a year and know that they have a massive crunch once a month. Mind-boggling.
I seem to recall round about Mer-man time I was predicting that there would come another day when a large number of us would get shafted by Matty/DR incompetence – not just the really unimportant schmucks like me that live overseas but pretty much everyone and that day appears to have happened in spades – and it doesn't make me feel any better at all to have called it.
Except I don't now believe it was incompetence at all – TG absolutely KNEW that Trappy was underproduced and that BC would pretty much be the same – everyone on a Fan board knew today was going to be this way – and it STILL HAPPENED!
Which means TG/Matty wanted it this way. For the life of me I can't figure out why but somehwere in El Segundo some Rat-Bastard in a suit is laughing his ass off.
Don't think I'll be able to stomach the apologists now who'll be on the Matty Forums telling us it was all OUR fault……
Holy shit…the display stands sold out.
The display stands sold out? Makes sense. This day has been nothing but crazy shit happening so what's one more thing we didn't see coming?
Are you serious?? Holy crap, you're right! I never, ever would have thought that!!!
@Poe: Well there went my timing guess on the previous post. I figured there would be no way they'd sell out. I didn't buy any since I feel $12 for 5 of them is much too steep.
I think we've entered The Twilight Zone…
Hey, I've got a pitchfork and a torch. Is it too late to join the mob and storm Matty headquarters with everyone else?
Here's today's response:
Matty fans,
Wow! What a morning it was on MattyCollector.com. We knew Trap Jaw was going to go fast, and we had high hopes for Battlecat even though he was a $30.00 item. But man, even the stands sold out. You guys are amazing fans and this type of dedication and support will only help us to make more skus and more amazing MOTUC product.
The good news is both Trap Jaw and Battle Cat are offically going back into production. So if you missed out, never fear, they will be back sooner rather then later.
Things are looking really great for future MOTUC figures. But as always, we do encourage fans to sign up for the annual club Eternia subscription. The 2011 sub will go on sale in July/Aug and it looks like we are leaning towards including all the skus, both monthly figs, quarterly figs and large scale figs in the 2011 subscription, so that should help everyone out!
Yestersay's Q & A finally went out a few minutes ago, so check out your favorite fan sites and then head back here to the Matty forums to discuss with Mattel Brand Managers and designers!
Toy Guru
@Andrew: I second that even though I got trap jaw, it should have been much easier.
Hmmmm, that new Club membership sounds interesting. It'd be nice if they offered different packages to suit peoples budgets. Like a regular and a deluxe membership for those that want every figure coming out.
Ha. I deliberately put back the display stands cause I was pissed.
Watch Matty say they're gone for good.
I don't like the idea of the next subscription being all inclusive since I'm not in it for figures like Tytus, Gy-Gor, weapons packs, etc.
I'm guessing the display stands sold out because a whole lot of people had $8 coupons and nothing to use them on.
The good news is both Trap Jaw and Battle Cat are offically going back into production. So if you missed out, never fear, they will be back sooner rather then later.
I guess thats good news, but how soon? Are we talking April/May or Oct/Nov? I would LOVE to know how many Battle Cats they produced, especially in comparison to a normal run of figures.
A deuluxe Sub would be nice, but I too hope they'll have an option for people with budgets.
Unfortunately I know they're not going to have subscriptions for people on budgets like mine, which would be about 5 of these figures a year. I missed out on BC, but if he's coming back in a couple of months that gives me time to save up and purchase him, I don't think any "must haves" are coming up for me.
Considering how goddamn slow they release GB figs, I will gladly take a subscription on them >>
The real scoop from mattel:
…and you clowns keep coming back for more! Easy money baby!
send in the clowns!
To be honest, I find today to be very frustrating, but when I do get my figure I've been very happy. I do think they're over-priced, but that is why I've only purchased a few (mostly from ebay, and most of the time less than matty's price). If I didn't think I was getting a quality product than I would have stopped after the first one. Mattel definitely wants to make money, they're not trying to screw any of us over, and by putting TJ and BC back in production I think that reinforces both of those points.
So yeah, I'm upset that I went to a scalper to get my TJ, but when he shows up at my door I'll be very happy that I got a cool figure.
Reading some of the message board threads out there on this. The Sideshow Masters Mega thread is especially hilarious. Its a little more down to earth than shit sites like Critcal mess.
I'll just add my own awful experience. I had everything I wanted in my cart at one point or another. 2 Trapjaws, 2 Men at Amrs, and a Battle Cat, and between MAA saying he was sold out when he wasn't and all the delays loading, I would up with 2 MAAs and some Grayskull stands. Fucking Fuck. I don't usually curse on this website, but what kind of fucking evil dumbshit bastard is running this operation? Who greenlights a shitshow like this? What finance person is convinced that this is a good idea? What the FUCK ARE THEY THINKING???????
This was going to be my last hurrah before I stop collecting so I can afford to get my new place. Then I saw all the awesomeness at Toy Fair. Then this happened. Somewhere in here is a message . . .
Same situation happened to me w.r.t. the payment screen. I tried again and again and was met repeatedly with "your order has not been saved. Please try again." So a lot of good that $8 coupon Matty sent me for Battle Cat did.
I'm glad the figures are going back into production, but that doesn't make me feel much better; all it does is make me feel like 1) I won't get my $8 price reduction and 2) I'm in for another bout of uncertainty and headaches when I try to get BC for the second time. I think those of us who encountered a problem should be able to get some guarantee of getting the figure the second time around. And I can hear you thinking, Matty — I do NOT think I should have to buy the 2011 subscription to get that guarantee. This was your screw-up. Again.
And I'd like to add that I was on the site bright and ready at noon sharp, so there is no reason I shouldn't have been able to get my figures if the ordering system hadn't broken again.
Wow – I'm so sorry for everyone who missed out, and really disgusted with MattyCollector. Browsing other forums it looks like the amount of people who missed out on this were in the thousands – so, a shortage of stock alongside server problems and a limit that was much too high (hoorah, scalpers can get 10 of these!) means that thousands of fans are screwed while MattyCollector got to announce a record sell out again. It's despicable.
I've heard the awful stories of mattycollector before, but today was the first time I've witnessed it first-hand. I'm much more selective in MOTUC figures and my previous orders for the re-issue Skeletor and Scareglow went smooth, but today was certainly different.
I went to matty and got the white screen for 5 minutes, got the main page, selected the sale list at the top of the page and got the white screen again. Since I only wanted Battlecat I took a chance and hit back on my browser, got the main page again, selected the BC Flash image and was immediately on the BC page. I added two to my cart, waited a couple minutes, went through the order summary screens, clicked the finalize button and it just froze for another five minutes. My order did go through, though, and I got confirmation.
After finally experiencing this for myself, I don't know how you guys do this nearly every month or how matty hasn't made things better. My condolences to anyone who couldn't get a BC, or whatever else you wanted.
I spent over an hour waiting for my order to finish processing. I was ordering one Trap Jaw to make Kronis, a Battle Cat with the subscriber coupon and five sets of figure stands. I ended up with nothing when the dust finally settled, refusing to pay the shipping for some figure stands that I only wanted if I could add then onto something that I really wanted to order. At least I have a Trap Jaw coming from the subscription, but I'm never getting that time back.
Retail/ TRU exclusive is the only way for this line.