And here…we…go.
I’m just going to go ahead and add that “-ocalypse” suffix to save a later update.
Anyway, consider this your place to discuss today’s inevitable frustration. For the record, I’m not ordering anything, though I am going to try to help a friend get a Battle Cat. Fingers crossed on that one.
I've already seen the WSOD 2x, 10min b4 noon. So there goes the whole "implement new strategy" thing
BC and Color of Fear… WSOD so far
oh wow, got stuff in my cart, now WSOD at login. Might not be so bad after all.
I managed to get both of the items I wanted to load after the WSoD by 3 minutes after sale, had both in my cart a minute later, entered my Battle Cat coupon, and I've been on WSoD ever since.
=P
It was all going so well…
Well, I got Battlecat, but the coupon looked applied initially, but not at the final page. Will wait for confirmation email b4 I pick up the phone
done. I guess that was relatively painless!
Painless! Hah!
I left my browser on the "All in" page, and refreshed at 12:01 this afternoon, then after about ten minutes it let me add He-Man to my cart. Then I went to login and I've been at the WSOD for about twenty minutes.
After much (20 something minute) delays I finally got in and bought the Color of Fear two-pack. Super-glad they re-offered it though I'm interested to see how long it lasts.
Well, we're just over hour into the sale and the only thing to sell out of is the DCUC "Color of Fear" pack.
Huh, I would have thought Battle Cat would be the first to go.
Ok, 14 minutes in, and I'm done (although no confirmation email as yet).
However…
1 6” Walter Peck™ Figure $20.00
1 Battle Cat® Figure $30.00
Sub-Total $50.00
Shipping $14.10
Shipping Discount $8.00
Tax $0.00
Total $64.10
Um… shipping discount?
It's entered, and logged there, but not reflected in the total.
Huh? =$
> Update:
5 minutes later (19 minutes after sale), confirmation email received, and this time the $8 shipping discount is listed AFTER the total (with no revised total after that).
Weird.
I'm happy that I have myself a Battle Cat (FINALLY! =D), and the ordering was quite smooth this time, but it seems that even when all goes well, Matty will still find a way to confuse… =P
> Update again:
Madness! Matty's site works fine, and Poe's goes on the fritz! O_O
FYI- The Color of Fear set sold out first cause it was just left overs from the previous sale.
after 48 min of the WSOD i finally got my BC..whoo hoo. I was afraid BC would be sold out.
what happened to 9am????
I broke down and got He-Man. I think its dumb that I've got a bunch of MOTUC figures without a proper He-Man. I thought about getting skeletor, but I have the DC comics two pack one. I'd just be ordering it for the skull staff and I can't justify that…. anyone have an extra skull staff laying around? heh
@Paul: I do.
And the JLU Lobo figures are now gone as well.
I wonder how many of these are leftovers and (besides Battle Cat) how many are a full-blown 2nd run?
Yessssssssssss!! finally did it!
with the two swords of ages from Poe and 2 BCs and 2 He-man classics..i am officially broke…
@RM: I was wondering if that was just me or not. I've been having a LOT of trouble with web sites as of late.
Anyways, I completed my order at about the 35 minute mark. "Painless"
@Paul:
I almost did that, too. I have the comic pack versions of both He-Man and Skeletor. With the new KG, I was able to give He-Man a proper sword, so I didn't both getting the latest reissue today. (Although maybe I should have, because I f'd up the super glue trick on one of his ankle joints, so now he's more rigid than I would like.) In the same boat as far as Skeletor's staff, but I invariably tire of staffs and the tipping risk they provide on the shelf (looking at you, Black Manta!) so I ultimately decided against the Skeletor reissue as well.
Meanwhile … Easiest time I've had on mattycollector.com. In and out with Battle Cat in less than 3 minutes. I used Safari and was logged in by 8:25, which I think helped in terms of queue lineup.
Scored two extra Color of Fear from my phone WHILE IN THE DENTIST CHAIR.
I'm proud of that one
I managed to get my CoF pak as well as 12 inch Ray and Egon. Opened the CoF page first and waited. About 10 mins in to the WSOD referesh-athon I opened the bundle page and was able to complete my order in 5 mins.
@ero: One of my favorite things about staffs is that they can be used as "third legs."
@AmericanHyena: I admit, I'm impressed by that. Did the dentist see you do it?
took me an hour and 7 minutes to order Battle Cat, Justice Guild, Alex Luthor/Ultraman & Bwana Beast/Animal.
Next month my MotUC and GB subscriptions kick in I won't have to deal with this BS again.
Oh wait… Royal Guards aren't part of the '10 sub…. NOOOOOOOO!!!!!!!
I logged on at noon when I had a free moment at work, and had WSOD until 1:45, with a brief moment in between for me to put Battle Cat in my cart somewhere around 12:45. The strange thing was once I got to the checkout screens, they kept refreshing every five seconds, but not to the WSOD; it kept reloading my shipping info. After 5 minutes of that, it did the same thing on the payment screen. I had to enter my CC security number before the screen refreshed, and that became a fun game in itself. After some worry that I just ordered 25 BCs, and seeing that he's still not sold out, I am reasonably sure I successfully ordered one.
Maybe. I think.
@Mose:
I did it while the novacaine was setting. They're pretty laid back about me using my phone.
And they're playing Justice League New Frontier on the little chair side monitor
man..getting a BC is damn easy as of now..
instead of getting gypped on ebay..this is the time to load up on BCs and HMs (that doesnt't sound as cool as BC)
so, my order was pretty painless, I got myself a battle cat and a second winston (my first has a screwy backpack that I didn't notice until too late) and I got a skeletor and battle cats for friends (I've become the supplier, as no one wants to brave the site) everything went through just fine except…
on my $160 order, I saved a whopping.. diddly-squat.. there is no mention of the 10% discount.
I called customer service and not only didn't the woman know what I was talking about, she claimed that since the order wasn't completed (after all, I just made it), I couldn't get the discount until it was.. so I need to call back and have a ticket put in AFTER I am charged. I think I am going to have to call AGAIN just to try and get a different person
I checked the site at 10pacific and got WSOD. Went back later and got through with no problems. So I ordered another He-Man and Battlecat to hopefully keep MOC. I just hope the figured out how to keep Battlecats helmet on his head in the package.
Tried to add DCU stands to my cart, but they just won't appear there. Don't seem sold out. Emailed them but no response so far. Anyone else see any similar glitches?
Relatively easy once the WSOD subsided. Waited for 45 min but the actual order took less than 5.
@Dead Man Walking:
Ah, good point. Unless, ahem, you're going for the double entendre.
i just need a BC as well. Here is to hoping i get to use my coupon this time.
What madness is this: nearly four hours later and He-Man, Battle Cat, and Skeletor are still available?!
I picked up a Walter Peck, Labcoat Ray and Battlecat in about 5 minutes without a WSOD. I thought I was going to be screwed since I didn't log in until about 3:30 EST, but no troubles at all! I really hope this is the new mattycollector.com standard.
After two years of sitting on the sidelines, I went ahead and purchased a He-Man today. I got in about 1:30pm after about 10 minutes of the WSOD. Battle Cat was tempting, but I can't drop that kind of money right now. Perhaps I can talk my wife into getting me Skeletor for Christmas.
@PrfktTear: Madness? This is MATTYCOLLECTORRRRRRRRR!!!!!
Color of fear sold out a while back. I went in, got my He-Man, Supes and Starfire/Adam Strange 2 pack and got out fast. one WSOD with 2 auto refreshes.
After about 30 minutes of white screen it let me put Battlecat in my cart. Then after 10 minutes of whitescreen it let me log in and pay. Finally I will have my Battlecat. I also picked up Starfire and Animal Man.
I’m curious if/when the Ultraman pack will sell out, even at the reduced price.
Like RM I saw the shipping discount for Battlecat, but by the final page it was gone.
Called customer service, gave name, order #, discount code. After a few minutes on hold, she can't figure it out, goes to supervisor.
More time on hold, comes back, says there are no discounts on shipping. I say there is in this instance and I saw it at step 2, just not at the final step.
More time on hold, comes back says they're still looking into it and that it's tough because they don't issue discount codes. I said yes you do, I received an e-mail about it.
Her: That was Mattel, not us. We're Digital River (something no one should ever admit)
Me: Well why did it say Mattel customer service on this number?
Her: We are their customer service for the site, but we aren't Mattel.
Me: Well the code worked at step two and then was gone by the final page. So that means the error lies with you
More holding. After 20 minutes on the phone, they've conceded and will issue a $8 retraction.
Add that to the 40 minutes actually placing the order and we're up to an hour.
What a horrible, horrible website
@ero: No, definitely single entendre
)
@Poe: What What!? What do you need for it? I'll do almost anything (including sexual… its… been awhile).
@Paul: Sent you an email. Sexual favors not required, thank you very much.
@biggs33:
Apparently the stands ARE sold out now, though no comment from customer service following my email.
Ain't that about a bitch…
I asked a friend to try and pick up Battle Cat for me, since I didn't get off work for lunch until 11 exactly and I was afraid BC would be gone by the time I got home. When I got home I tried myself and got white-screened for a while.
Suddenly, I got through! Quickly I added Battle Cat and Color of Fear (which my friend wanted) and a few minutes later was done!
Less than a minute later my friend calls and said not to worry, that HE managed to get BC and COF!
Long story short, I have a Color of Fear to barter with. But at least I got Battle Cat…
And now I see he hasn't sold out yet. Huh.
As of 6:48 PM EST, Battle Cat is sold out.
He-Man & the 6" Winston are listed as "Almost Gone".
@Dead Man Walking:
Ha, ha! I think it was the quote marks that gave me pause.
" "I DON'T KNOW!!!" "I DON'T CARE" "I DON'T CARE IF YOU GET A BATTLE CAT OR TRAP JAW OR NOT!!!!!!"
–Digital River Rep answer to Crazymotufan on the org, February 16, 2010, 03:47pm
I only had Optik and Chief Carniverous to date. Who are both great by the way. I opted not to get Matteled between 12:00 and 12:02 figuring it was gonna be yet another Mattelmageddon. Instead, I got home from work at 6 and poured a glass of wine and put Funkadelic in the CD player and easily ordered up a Battle Cat and Skeletor. My gosh, Mattel is learning how to stock like a normal store. What a concept. Now to use Poe's reviews to fill in some gaps as secondary market prices on most everything else isn't too far off of Matty's retail + shipping costs. I think Battle Armor HeMan, TrapJaw, Trygor are next.
…I mean Gygor!
@biggs33: I'm suprised they are sold out. They seem kind of pricey. Does anyone know of a cheaper option for stands? I'm running out.
Also the flying ones aren't as good as I'd hope they'd be. I need to come up with an alternative to the Matty ones.
@Paul: I greatly prefer the McFarlane stands, though the shipping on them is kind of pricey.
@Paul:
I've heard the McFarlane ones work ok, though people's reviews differ. $5 for 15 stands, worth the gamble.
<a href="http://store.spawn.com/detail.aspx?ID=297” target=”_blank”>http://store.spawn.com/detail.aspx?ID=297
@biggs33: The thing with the McFarlane stands is that the pegs are slightly bigger than DCUC peg holes, so that while they fit snugly, once you use a McFarlane stand you won't be able to use any smaller peg stands, including the official DCUC ones.
@Poe:
That is the sort of thing all fellas like to tell ourselves about our ex girl friends as well….
what??? I thought we having a thread with entendres lol
@biggs33:
At least I got a (non-answer) reply:
"We apologize for the inconvenience. Unfortunately, we are unable to
assist you with this product inquiry at the online store. For detailed
product information please contact MattyCollector.com for assistance at: 1-800-524-TOYS (1-800-524-8697)"
"Customer Service" indeed.
Really wanted the Color of Fear 2pack. Loooong wait but finally was able to add it and the Ultraman 2pack to my cart. Unfortunately I had 15-20 minutes of refresh screen before I was able to actually pay for it and by that time it sold out and kicked me back to the beginning. Finally able to get back through and pay for Ultraman. Total time = 1 hour. Ridiculous.