As some other sites are doing, I’m willing to present to Mattel a list of common QC problems on their figures. For most of you I’m guessing this will be related to Masters of the Universe Classics and DC Universe Classics, but any Mattel product are welcome. Here’s Scott Neitlich’s note (this one was to AFI) about it:
I know you’ve been asking for a way to get more input into the DCUC line and I have a challenge for you (as a site community) that works well for a dedicated site like this!
Clearly there are a lot of design and engineering issues fans have requested reviewed over the last two years (and many many if not all have been). However, our design and engineering staff has less time to surf the boards and I can only explain so much without images and details.
So here is the challenge. As a website community, put together a one page letter (along with any needed visual photos of product) and I will deliver this to the engineering and design group. Outline in a straightforward way design issues you have or requests (such as weak ankles, bobble heads etc..) But try to keep it on issues that are relevant, not ones that have been resolved. Also, this is design issues only, not shipping or customer service related to Mattycollector.com or retail inventory.
Have a representative who will be at NYTF deliver 4 copies of the letter/visuals to me there at our fan night on Sunday the 13th at 3pm. I will bring it to design so we can all review (along with the Four Horsemen).
I’ll leave it up to you all as to who actually writes the final letter, but as a web site community lets hear what you have to say.
Remember, visuals help a great deal. Try to keep the letter to one page max but attach whatever visuals are needed.
Together we can work to make this line even better! Lets hear what you have to say.
So here’s what to do: just shoot me an email (poe AT poeghostal.com) with a couple of photos of any and all QC problems you’ve run into with a DCUC or MOTUC figure, and then also describe the problem. I’ll write up a letter, print it out along with all the photos, and present it to Scott at Toy Fair.
This is your chance to make a real impression on Mattel regarding this issue–let’s do it! The deadline is 7pm Friday evening.
George
I cant find my camera, there for I cant find my pictures, when is the deadline?
Valo487
@Poe, I think part of that may be that this late into it, a lot of people have found their own fixes or if they get a really bad one just get a new one and toss the bum one. I know I had to fix an arm not too long ago when the pin was warped, and now if I submitted it there'd be nothing to show, although I'd have preferred to not have to do it at all.
Has anyone asked Mattel about this bizarre film that forms on some of the figures over time? I need to buy a new Nightwing because all the black plastic looks faded now due to whatever this is.
Poe
Despite all this discussion, I've only received two submissions.
fairplaythings
Nerdbot nailed it with this paragraph: "Here we are, a few years and 16+ waves into DCUC, and I still get nervous every time I open one, wondering what will be wrong with it. (This, after considering myself lucky enough to find it in the first place, and picking through what is on the pegs, rejecting those with obviously mangled joints or other visible flaws.)"
At a price point between $16 and $24 depending on location, we need more assurances that quality control is being done.