In what amounts to their second “apology” offering (the first being Glow-in-the-Dark Slimer), Mattel is atoning for the long delay and reversed arms of Frosta by sending subscribers a free “basic” figure with their December subscription shipments. It’s unclear what “basic” means, but my guess is it will just be a random existing MOTUC figure, not a special or unique new one.
I didn’t receive the email announcing this, as usual. Thanks to all of you who sent me a copy, and to Clayton Shackleford for this hilarious response:
@poeghostal A shame you get to miss the personal touch of “Hi %%FIRST_NAME%%,” Customer Sevice-Bot, you are a heartless Jerk-Bot.
— Clayton Shackelford (@more_jetpacks) December 6, 2012
Anyway, the official email text is after the jump.
As the year comes to a close, we wanted to say “thank you” for being a loyal Club Eternia® subscriber in 2012. It’s been a great year with incredible highs (Fisto™, Rattlor™ – two vintage figures that surpassed even our expectations) the occasional minor misstep (Frosta’s gloves), and more incredible highs (Griffin, a 200X beast, and Shadow Weaver – our first Filmation figure!).
So, to make sure you know how much we value your business and as promised at Power Con in noting the issue with Frosta’s gloves, we’re sending you a FREE gift… a basic Masters of the Universe® Classics figure will be included with your December subscription shipment! You won’t know which one you’re getting until it arrives and because it’s our gift to you, shipping for this freebie figure is 100% paid by Mattel. While we originally thought this gift might not come until late next year, we wanted to end 2012 with a bang and make sure you get your free gift before the year is up!
Looking ahead, 2013 promises to be even more powerful! We’ll start out the year with Ram Man® and Netossa™, then get ready for the arrival of the first Castle Grayskull® playset in 30 years.
Again, thank you for being a part of our MOTUC family. We wish you and yours the happiest of holidays!
While Frosta’s delay didn’t bother me, the reversed arms do. I’d have rather had a unique accessory (perhaps Rattlor’s armor?) than some of Mattel’s overstock, but I’ll give them credit for acknowledging the problem and doing something for the fans.