UPDATE: OK, I finally had time to think it through and figured out a legitimate reason for requesting all figures be sent back in, rather than simply refunding any orders made on Mattycollector upon request.
Let’s say a retailer ordered 100 Stay-Pufts off Mattycollector (by having their staff members each order 10 or whatever, I can’t remember if there was a limit). They could re-sell all 100 of those Stay-Pufts, then get 100 refunds for those orders. Then, each customer who bought a Stay-Puft also requests refunds, and so Mattel ends up refunding for 200 figures instead of 100.
So, I admit I missed something on this one. But I still wish they could make the process of returning the figures easier. (When I had to return my Wind Raider, they requested someone be there when they come to get the package. So you have to have someone home, or take it to work and have it picked up there, or risk leaving it out on your doorstep unattended.) /END UPDATE
Mattel is offering refunds for anyone who bought last year’s SDCC Stay-Puft, which has a QC problem in which the toys are turning yellow. Continue reading “Mattel Offers Refunds for Yellowed Stay-Puft Marshmallow Men (Updated)”