Wind Raider Update > Mattel: No Replacement Wind Raider

When we last left our heroes, they had been asked to return the gun-less Wind Raider–in as annoying a fashion as possible–and then call to confirm the pick-up. After that, they were told, the Escalation Department would contact them within seventy-two hours to confirm the shipping of the replacement.

After confirming the pick-up, there were no emails or any communication whatsoever for three business days. Finally, Dr. Mrs. Ghostal calls Mattel’s customer service, who inform her there are no more Wind Raiders and that they had already(!) processed a refund for for the order for $47.20.

“How much?” asked DMG, noting a distinct problem with that sum.

“Hold on,” said the woman. A minute passes. “OK, I’ve set up a second refund for an additional $11.75.” For the shipping, you see.

Wow. Just…wow.

So. No Wind Raider for me, evidently. Bear in mind, had I known this was how it would turn out, I might have kept the gun-less one in the first place. Now I have a refund, but no Wind Raider.

Awesome.