Ask Mattel > Answers for Mid-November

Poe’s note: Apologies for the really weak Q&A this time, folks. I asked a number of WWE questions and apparently there was no one available to answer them.

1.) MldMnrdReporter asks: Are any *new* steps being taken to make sure Quality Control on MOTUC improves in the future? We know it wasn’t a factory error regarding Roboto (his shoulders were clearly tooled incorrectly, with the “L” and the “R” on the wrong pegs). $20 a figure is quite a bit of money to spend each month and it’d be nice to make sure we don’t get a flawed product.

We are always doing what we can to improve quality control. While fans only see the “mistakes” that slip through, many don’t realize the hundreds of things we do catch that are fixed before market. We totally understand the frustration with Roboto. Honestly, this one slipped through. Hey, even fan sites in their reviews didn’t notice the shoulder’s being reversed. In the end, it really only changes the pattern of the tech on his shoulders, the figure is still fully functional. We will look at correcting this one day, but nothing is planned right now. Quality Control is, and remains, of upmost importance to us. Even so, sometimes things do slip through.

2.) Snarf! Snarf! asks: Is it possible to get some official info regarding the power levels and extent of the abilities of MOTU characters (Including PoP, NA, etc.) somewhere down the line. Since the bios are focused on the story we can’t get that info. Things like: “Can Beastman control sea creatures, or is that Mer-Man’s job? Where does Mekaneck keep that huge amount of neck and other organs within his body? How strong is He-Man compared to King Grayskull?”

This is something we are looking into but nothing to announce right now.

3.) Reverend Ender asks: The quality of the plastic used on the WWE women, as well as their proportions (especially their arms and hands) is quite good, and far superior to what we are seeing in DCUC. Is there any chance of getting some of these great features on our DCUC women?

We are always looking for ways to improve figures and sharing strategies between lines is a great way to do it. Thanks for the suggestion!

4.) dayraven asks: Does Mattel make appearances at WWE events? it seems like Wrestlemania Fan week would be a fine time to set up a booth with new product and would give Mattel a chance to score big with the WWE Universe.

Sorry, the WWE team was not available this week. We will submit this question to them next week to see if they can answer.

5.) RM asks: Your Shawn Michaels WWE figures have been great, but have all been missing one important thing: chest hair. HBK just looks incomplete without some painted on chest hair. Could you please rectify this going forward?

Sorry, the WWE team was not available this week. We will submit this question to them next week to see if they can answer.