From their Facebook page:

A lot of fans have written in about some canceled DCU Classic orders for Wave 9.

Mattel always does its best to fulfill product on shelves and we’re currently working on shipping as much of Wave 9 as possible. We will work with all of our customers to fulfill as many orders as possible. It is also possible we will go back into production of Wave 9 down the line due to greater demand. But nothing is set in stone yet. Still working on this.

In the future, we will be working even more in advance with retailers and online e-tailers to get orders in early for DCUC to ensure all orders can be filled.

Doing all we can do on this – you have my word!

And to clarify, we will not be selling Wave 9 on Mattycollector.com. Although we reviewed this option a few months back, because online and brick and mortar retailers needed Wave 9 product, we released what we had hoped to sell on Mattycollector to these customers. We’re hoping that by Wave 11 we can indeed offer DCUC on Mattycollector.com and fill all customer orders too. We’ll have more details if they are available and if this goes forward. Again, nothing set in stone right now.

I know many of you aren’t happy about this, and that’s completely justified. Not too sure how much promise there is here in terms of fulfilling those canceled orders, other than “we’ll try” and saying they might go back into production on Wave 9 (which seems unlikely). But at least they made a statement about it rather than ignoring the issue.

I’m curious–have any of you been directly affected by this, i.e., you haven’t had your pre-order filled?