Here’s PGPoA’s final (for now) edition of Ask Mattel.
Barbecue17 asks: What does Mattel consider a legitimate QC issue that would warrant figures to be delayed or exchanged in mass? For some figures who customers have perceived as having problems, these have been responses from some Mattel reps: “Mossman is not a bath toy.” “It’s not a big deal! Reviewers didn’t notice the backward shoulders.” “The figure is not defective, it just is not working as perfect as we will like.” Recently, we have seen widespread QC problems with Swiftwind’s legs. How defective or “not working as perfect as we would like” would a figure have to be for Mattel to take action on a QC issue? Missing limbs?
We don’t have a specific rule for this but we do replace any defective product so if a figure is assembled incorrect you can return it for a corrected item.
Mysterious Stranger asks: What is the future of the “Action League” line? I’ve been collecting all the Green Lantern related characters and am only missing Kyle Rayner. What are the odds of him being released?
The Action League line is going strong with more to be revealed at NYTF. No plans for a Kyle quite yet. Stay tuned!
The_Fun_Has_Been_Doubled asks: We’re 20 waves into DCUC (More if we count DCSH) and The figures STILL are prone to breakage at the soft piece connecting the leg to the crotch. (The piece that is supposed to make the leg swivel forwards and back) When are you going to fix this consistent issue? (Reason #1 why I did not subscribe to Club Infinite Earths.)
We are constantly working on improving quality and will pass your note to design.
Black Arbor asks: You never really answered the question of what line the Super-Powers Penquin will be in. Could you clarify?
That is because we are not ready to reveal this! Stay tuned for more!
Rich asks: In 2011, we saw 6 female DCUC figures (Dove; Star Sapphire Wonder Woman; Saturn Girl; Stargirl; Superwoman; Star Sapphire) We saw 5 new MOTUC female figures in 2011, and by March 2012, we will have a new 5 already! Poison Ivy has been announced but not shown for Club Infinite Earths, and a repaint Supergirl has been shown for the All-Star line. Can we hope for more female superheroes in 2012?
Yes, there will be more females in 2012 for sure!